Contact Information
Hanscom Air Force Base Contacts
Defense Service Network (DSN) Dialing Instructions: The DSN is the provider of long-distance communications service for the Department of Defense (DoD). Every installation has a special DSN number and the numbers vary by world-wide location. In order to place a call using DSN, the caller must be using a military phone on an installation. Cell phones cannot dial DSN numbers. When dialing a DSN number from a United States installation to another United States installation, it is unnecessary to dial the DSN 312 area code. When dialing a DSN number to/from overseas locations, the DSN area code must be included. The operator can be reached at commercial (719) 567-1110. Please note that long distance charges may be incurred.
Download Hanscom AFB, Massachusetts contacts »
Adult Education Centers Education and Training Center 29 Chennault St Bldg 1728 Hanscom AFB, MA 01731-1635 Phone 781-225-5952 Phone (DSN) 312-845-5952 Fax 781-225-2558 Fax (DSN) 312-845-2558 Mon – Fri 7:30 a.m. – 4:30 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Map |
Automotive Services Car Care Center Barksdale Street Bldg 1639 Hanscom AFB, MA 01731 Phone 781-225-3982 Phone (DSN) 312-845-3982 Mon – Fri 6:00 a.m. – 7:00 p.m. Sat – 9:00 a.m.- 7:00 p.m. Sun – 11:00 a.m.- 4:00 p.m. Holidays – most holidays 11:00 a.m. - 3:00 p.m. Email | Map |
Barracks/Single Service Member Housing Dormitory Management 71 Grenier Street Hanscom AFB, MA 01731 Phone 781-225-2219 Phone (DSN) 312-845-2219 Fax 781-225-3913 Fax (DSN) 312-845-3913 Mon – Fri 7:00 a.m. - 4:00 p.m. Sat – closed Sun – closed Holidays – closed Website | Website | Map |
Beauty/Barber Shops Barber Shop 1709B Eglin St Base Exchange Hanscom AFB, MA 01731 Phone 781-862-1956 Mon – Fri 7:00 a.m. – 6:00 p.m. Sat 8:00 a.m. – 6:00 p.m. Map |
Beauty/Barber Shops Beauty Shop 1709B Eglin Street Base Exchange Hanscom AFB, MA 01731 Phone 781-862-4729 Tues – Sat 9:00 a.m. – 6:00 p.m. Map |
Beneficiary Counseling Assistance Coordinators Health Benefits Advisor 90 Vandenberg Drive Hanscom AFB, MA 01731 Phone 781-225-6198 / 1-877-TRICARE Phone (DSN) 312-845-6198 Fax 781-225-2585 Fax (DSN) 312-845-2585 Mon – Fri, 7:00 a.m. – 3:00 p.m. Email | Website | Website | Map |
Chapels Chapel 76 Arnold Street Bldg 1603 Hanscom AFB, MA 01731 Phone 781-225-5501 Phone (DSN) 312-845-5501 Fax 781-225-2460 Fax (DSN) 312-845-2460 Mon – Fri 7:30 a.m. - 4:30 p.m. Sun Mass 10:30 a.m.; daily Tue & Wed 12:05 p.m. Sun Protestant Service 9:00 a.m. Fellowship follows, 10 – 10:30. Holidays – Menorah lighting and Christmas Tree lighting Email | Website | Map |
Child and Youth Registration and Referral Child Development Center 1 McGauley Way Building 1994 Hanscom AFB, MA 01731 Phone 781-225-6129 Phone (DSN) 312-845-6129 Fax 781-225-2620 Fax (DSN) 312-845-2620 Mon – Fri 6:30 a.m. - 5:30 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Map |
Citizenship and Immigration Services Citizenship and Immigration Services JFK Federal Building Government Center, Rm E-160 Boston, MA 02203 Phone 1-800-375-5283 - US Dept of Homeland Security / 1-877-CIS-4MIL(1-877-247-4645) military members & families Mon – Fri 7:00 a.m. - 2:30 p.m. 3rd Fri of month - closed Sat – closed Sun – closed Holidays – closed Website | Map |
Civilian Personnel Office Civilian Personnel Office 20 Schilling Circle Bldg 1305 Hanscom AFB, MA 01731 Phone 781-225-1401 / 781-225-1405 Phone (DSN) 312-845-1401/5 Fax 781-225-2149 Fax (DSN) 312-845-2149 Mon – Fri 8:00 a.m. – 3:30 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Map |
Commissary/Shoppette Commissary 1709 Bldg. A, Griffiss St. Hanscom AFB, MA 01731-6290 Phone 781-377-4210 Phone (DSN) 312-478-4210 Fax 781-377-4211 Fax (DSN) 312-478-4211 Mon - closed Tue – Fri 8:00 a.m. - 8:00 p.m. Sat – 8:00 a.m. - 7:00 p.m. Sun – 10:00 a.m.- 6:00 p.m. Holidays – closed Early Bird Hours: Tue – Fri 7:00 a.m. – 8:00 a.m. Email | Website | Map |
Dental Clinics Dental Clinic 90 Vandenberg Drive Bldg 1900 Hanscom AFB, MA 01731 Phone 781-225-6789 (Press 5) / 781-225-6324 (sick call & records & reception) / Family members: United Concordia Phone: 1-855-638-8371 Phone (DSN) 312-845-6789/6324 Fax 781-225-2564 Fax (DSN) 312-845-2564 Mon – Fri 7:30 a.m. – 4:30 p.m. 1st Fri of Month 7:30 a.m. - 11:00 a.m. Sat – closed Sun – closed Website | Website | Map |
EFMP - Enrollment SNIAC - EFMP Enrollment 90 Vandenberg Drive Bldg 1900 66th Medical Group, Hanscom Clinic Hanscom AFB, MA 01731 Phone 781-225-4449 / 781-225-6187 Phone (DSN) 312-845-4449/6187 Fax 781-225-2560 Fax (DSN) 312-845-2560 Mon – Fri, 7:30 a.m. – 4:30 p.m. Closed for training 1st Fri of Month. .Sat – closed Sun – closed Holidays – closed Email | Website | Map |
EFMP - Family Support Airman and Family Readiness Center - EFMP Family Support 20 Kirtland Street Building 1218 66 FSS/FSFR Hanscom AFB, MA 01731-2007 Phone 781-225-2765 Phone (DSN) 312-845-2765 Fax 781-225-2340 Fax (DSN) 312-845-2340 Mon – Fri 7:30 a.m. - 4:30 p.m. Sat and Sun – closed Holidays – closed Email | Website | Map |
Emergency Relief Services Air Force Aid Society 20 Kirtland Street Building 1218 Airman and Family Readiness Center Hanscom AFB, MA 01731-2007 Phone 781-225-2765 Phone (DSN) 312-845-2765 Fax 781-225-2340 Fax (DSN) 312-845-2340 Available 24 hours a day Email | Website | Map |
Exchange(s) Base Exchange Bldg 1709 B, 100 Eglin Street Hanscom AFB, MA 01731 Phone 781-862-0580 / 781-225-3963 (Shoppette) Phone (DSN) 312-845-3979 Fax 781-274-6487 BX Hours: Mon – Sat 9:00 a.m. – 7:00 p.m. Sun - 11:00 a.m. – 5:00 p.m. Holidays – 11:00 a.m. - 5:00 p.m. Shoppette Hours: Mon – Thu – 7:00 a.m. – 8:00 p.m. Fri 7:00 a.m. – 9:00 p.m.; Sat 9:00 a.m. – 9:00 p.m.; Sun 10:00 a.m. – 6:00 p.m. Email | Website | Map |
Family Advocacy Program Family Advocacy Program 90 Vandenburg Drive Building 1900 Hanscom AFB, MA 01731 Phone 781-225-6385 Phone (DSN) 312-845-6385 Mon – Fri 7:30 a.m. - 4:30 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Map |
Family Center Airman and Family Readiness Center 20 Kirtland Street Building 1218 66 FSS/FSFR Hanscom AFB, MA 01731-2007 Phone 781-225-2765 Phone (DSN) 312-845-2765 Fax 781-225-2340 Fax (DSN) 312-845-2340 Mon – Fri 7:30 a.m. - 4:30 p.m. Sat and Sun – closed Holidays – closed Resource Center Open Mon – Fri, 7:30 a.m. – 4:00 p.m. Email | Website | Map |
Family Child Care/Child Development Homes Family Child Care 1 Eglin St. Bldg 1994 Hanscom AFB, MA 01731 Phone 781-225-6122 Phone (DSN) 312-845-6122 Fax 781-225-2620 Fax (DSN) 312-845-2620 Mon – Fri 8:00 a.m. - 5:00 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Map |
Finance Office Finance - Military Pay and Travel Pay 20 Schilling Circle Bldg 1305 Hanscom AFB, MA 01731 Phone 781-225-1210 Phone (DSN) 312-845-1210 Fax 781-225-2143 Fax (DSN) 312-845-2143 Mon - Fri 9:00 a.m. - 3:00 p.m. Sat – closed Sun – closed Holidays - closed Email | Website | Map |
Financial Institutions Hanscom Federal Credit Union 1610 Eglin St Hanscom AFB, MA 01731 Phone 800-656-4328 / 781-274-6335 Fax 781-274-0239 Mon – Fri 8:30 a.m. - 4:00 p.m. Sat – closed Sun – closed Holidays – closed Website | Map |
Financial Institutions Hanscom Federal Credit Union - Bedford Branch Hanscom AFB Branch 325 Great Road Bedford, MA 01730 Phone 781-275-2148 Fax 781-275-5261 Mon – Wed, Fri - 8:30 a.m. – 4 p.m. Thu – 8:30 a.m. – 6:00 p.m. Sat – 9:00 a.m. – 3:00 p.m. Sun – 10:00 a.m. – 3:00 p.m. Website | Map |
Golf Courses Golf Course 200 Springs Rd Bedford, MA 01730 Phone 781-687-2396 Fax 781-687-2013 Seasonal, typically Open Mid-April to Early November Email | Website | Map |
Gymnasiums/Fitness Centers Fitness & Sports Center 180 Marrett Street Building 1548 Hanscom AFB, MA 01731 Phone 781-225-6630/1 Phone (DSN) 312-845-6630/1 Fax 781-225-3999 Fax (DSN) 312-845-3999 Mon – Fri 4:45 a.m. - 9:00 p.m. Sat & Sun, 8:00 a.m. – 6:00 p.m. Holidays – 8:00 a.m. - 3:00 p.m. Email | Website | Map |
Hospitals/Medical Treatment Facility(s) 66th Medical Squadron 90 Vandenberg Drive Bldg 1900 Hanscom AFB, MA 01821 Phone 781-225-6789 (appts) Phone (DSN) 312-845-6789 Fax 781-225-2576 Fax (DSN) 312-845-2576 Mon - Fri, 7:30 a.m. - 4:30 p.m. with this exception: The Clinic is closed the first Friday of each month. Holidays – closed Email | Website | Website | Map |
Household Goods/Transportation Office (inbound) Household Goods Shipments INBOUND (JPPSO) 3 Kirtland St. Bldg 1217 Hanscom AFB, MA 01731 Phone 800-235-7776 / 781-225-3700 Phone (DSN) 312-845-3700 Fax 781-225-3719 Fax (DSN) 312-845-3719 Mon – Fri 7:30 a.m. – 4:00 p.m. Sat – closed Sun – closed Holidays – closed No walk-ins - please call Email | Website | Map |
Household Goods/Transportation Office (outbound) Household Goods Office OUTBOUND (JPPSO) 3 Kirtland St. Bldg 1217 Hanscom AFB, MA 01731 Phone 781-225-6398/9 Phone (DSN) 312-845-6398/9 Fax 781-377-3488 Fax (DSN) 312-845-3488 Mon – Fri 7:30 a.m. – 4:00 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Map |
Housing Office/Government Housing Base Housing Office 101 Northbridge Road Hanscom AFB, MA 01731 Phone 781-225-5638/5640 Phone (DSN) 312-845-5638/5640 Fax 781-225-3913 Fax (DSN) 312-845-3913 Mon – Fri 9:00 a.m. – 3:00 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Map |
Housing Referral Office/Housing Privatization Privatized Housing – Hunt Military Communities –Hanscom Family Housing 101 Northbridge Rd. Hanscom AFB, MA 01731 Phone 781-861-5062 Fax 781-274-7717 Mon – Fri 8:00 a.m. – 5:00 p.m. Sat and Sun - closed Holidays - closed Email | Website | Website | Map |
ID/CAC Card Processing ID Card/CAC Card Processing Section 20 Schilling Circle Bldg 1305 (Brown Building), first floor. Hanscom AFB, MA 01731 Phone 781-225-1320 Phone (DSN) 312-845-1320 Fax 781-225-2174 Fax (DSN) 312-845-2174 Mon – Fri 9:00 a.m. – 3:00 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Map |
Information and Referral Services Information and Referral Airman and Family Readiness Center 20 Kirtland St, Bldg 1218 Hanscom AFB, MA 01731-2007 Phone 781-225-2765 Phone (DSN) 312-845-2765 Fax 781-225-2340 Fax (DSN) 312-845-2340 Mon – Fri 7:30 a.m. – 4:30 p.m. Sat and Sun – closed Holidays – closed Email | Website | Map |
Legal Services/JAG Legal Office 20 Schilling Circle Brown Building #1305 2nd floor Hanscom AFB, MA 01731 Phone 781-225-1410 Phone (DSN) 312-845-1410 Fax 781-225-2215 Fax (DSN) 312-845-2215 Mon - Fri, 9:00 a.m. - 3:00 p.m. Holidays – closed Email | Website | Map |
Library Library Bedford Public Library 9 Mudge Way Bedford, MA 01730 Phone 781-275-9440 Fax 781-275-3590 The Hanscom Library has been repurposed to a Learning Center. Local libraries (Bedford, Lincoln, Lexington, etc.) have welcomed Hanscom personnel and families. Website | Website | Map |
Loan Closet Loan Locker 20 Kirtland St Bldg 1218 Hanscom AFB, MA 01731-2007 Phone 781-225-2765 Phone (DSN) 312-845-2765 Fax 781-225-2340 Fax (DSN) 312-845-2340 Mon - Fri 7:30 a.m. - 4:00 p.m. Sat and Sun – closed Holidays – closed Email | Website | Map |
MWR (Morale Welfare and Recreation) 66th Force Support Squadron 20 Schilling Circle Brown Building (1305) Hanscom AFB, MA 01731-2800 Phone 781-225-1450 Phone (DSN) 312-845-1450 Fax 781-225-2181 Fax (DSN) 312-845-2181 Mon – Fri 7:30 a.m. – 4:30 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Map |
Military Clothing Sales Military Clothing Sales Store (MCSS) 1709B, 100 Eglin Street Base Exchange Hanscom AFB, MA 01731 Phone 781-274-9900 Fax 781-274-9900 Mon – Sat 9:00 a.m. – 7:00 p.m. Sun 11:00 a.m. - 5:00 p.m. Holidays – closed Website | Map |
New Parent Support Program New Parent Support Program 90 Vandenberg Drive, Bldg 1900 Hanscom AFB, MA 01731 Phone 781-225-6385 Phone (DSN) 312-845-6385 Fax 781-225-3911 Fax (DSN) 312-845-3911 Mon – Fri 7:30 a.m. - 4:30 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Map |
Non-appropriated Funds (NAF) Human Resources NAF Human Resources Office (HRO) 20 Schilling Circle Building 1305, second floor Hanscom AFB, MA 01731 Phone 781-225-1460 Phone (DSN) 312-845-1460 Fax 781-225-2181 Fax (DSN) 312-845-2181 Mon – Fri 7:30 a.m. - 4:30 p.m. Sat – closed Sun – closed Holidays – closed Website | Website | Map |
Personal Financial Management Services Personal Financial Readiness Program (PFRP) 20 Kirtland Street Building 1218 Airman and Family Readiness Center Hanscom AFB, MA 01731-2007 Phone 781-225-2765 Phone (DSN) 312-845-2765 Fax 781-225-2340 Fax (DSN) 312-845-2340 Mon – Fri 7:30 a.m. - 4:30 p.m. Sat and Sun – closed Holidays – closed Email | Website | Map |
Personnel Support Office Personnel Office (Military) - Customer Service 20 Schilling Circle Bldg 1305, First Floor Hanscom AFB, MA 01731 Phone 781-225-1320 Phone (DSN) 312-845-1320 Fax 781-225-2174 Fax (DSN) 312-845-2174 Mon – Fri 9:00 a.m.- 3:00 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Map |
Relocation Assistance Program Relocation Assistance 20 Kirtland St Bldg 1218 Hanscom AFB, MA 01731-2007 Phone 781-225-2765 Phone (DSN) 312-845-2765 Fax 781-225-2340 Fax (DSN) 312-845-2340 Mon – Fri 7:30 a.m. - 4:30 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Map |
Restaurants/Fast Food Froots (Healthy Eating) Griffis St 1709B Base Exchange Hanscom AFB, MA 01731 Phone 781-863-9900 Mon - Fri 8:30 a.m. - 4:30 p.m. Sat 10:30 a.m. - 4:30 p.m. Sun and Holidays – closed Map |
Restaurants/Fast Food Subway 1709B Griffis St Base Exchange Hanscom AFB, MA 01730 Phone 781-274-7970 Mon - Fri 7:00 a.m. – 6:00 p.m. Sat 9:00 a.m. – 6:00 p.m. Sun 10:30 a.m. – 4:00 p.m. Map |
Retirement Services Retirement Services 20 Schilling circle Bldg 1305 Hanscom AFB, MA 01731 Phone 781-225-1365 / 781-225-1466 Phone (DSN) 312-845-1365/1466 Fax 781-225-2174 Fax (DSN) 312-845-2174 Mon – Fri 8:00 a.m. – 3:00 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Website | Map |
School Age Care School Age Child Care Marrett Street Bldg 1999 Hanscom AFB, MA 01731 Phone 781-225-6051 Phone (DSN) 312-845-6051 Fax 781-225-2609 Fax (DSN) 312-845-2609 Mon - Fri 6:30 a.m. - 5:30 p.m. (summer) Mon, Tue, Thu & Fri, 6:30 – 8 a.m. & 2:45 – 5:30 p.m., Wed, 6:30 -8:00 a.m. & 12:30 – 5:30 p.m. Email | Website | Map |
School Liaison Office/Community Schools School Information and Referral Airman and Family Readiness Center 20 Kirtland St. Bldg 1218 Hanscom AFB, MA 01731 Phone 781-225-2765 Phone (DSN) 312-845-2765 Fax 781-225-2340 Fax (DSN) 312-845-2340 Mon – Fri 7:30 a.m. - 4:30 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Website | Map |
Spouse Education, Training and Careers Family Member Employment Assistance 20 Kirtland Street Building 1218 Hanscom AFB, MA 01731-2007 Phone 781-225-2765 Phone (DSN) 312-845-2765 Fax 781-225-2340 Fax (DSN) 312-845-2340 Mon – Fri 7:30 a.m. - 4:30 p.m. Sat and Sun closed Holidays – closed Email | Website | Map |
Temporary Lodging/Billeting Lodging Office 1425 Kirtland St Hanscom AFB, MA 01731 Phone 781-225-4444 / 888-AF-LODGE Phone (DSN) 312-845-4444 Fax 781-225-6140 Fax (DSN) 312–845-6140 Available 24 hours a day 7 days a week Email | Website | Website | Map |
Transition Assistance Program Transition Assistance Program 20 Kirtland St Bldg. 1218 Hanscom AFB, MA 01731-2007 20 Kirkland Street 66 MSS/DPF ATTN: TAP Hanscom AFB, MA 01731-2012 Phone 781-225-2765 Phone (DSN) 312-845-2765 Fax 781-225-2340 Fax (DSN) 312-845-2340 Mon – Fri 7:30 a.m. - 4:30 p.m. Sat – closed Sun – closed Holidays – closed Email | Website | Map |
Travel Office Tickets and Tours Barksdale St Bldg 1530 Hanscom AFB, MA 01731 Phone 781-225-6505 Phone (DSN) 312-845-6505 Mon - Fri 8:30 a.m. - 5:30 p.m. Sat 9:00 a.m. – 1:00 p.m. Sun - closed Holidays – closed Email | Website | Map |
VA Facilities Veterans Administration Facility JFK Federal Building 15 New Sudbury St. Boston, MA 02203 Phone 1-800-827-1000 (VA Benefits) / 1-877-222-8387 (VA Healthcare Benefits) Mon – Fri 8:00 a.m. - 4:30 p.m. Sat – closed Sun – closed Holidays – closed Website | Map |
Veterinary Services Veterinary Clinic Bldg 1217 3 Kirtland St Temporary Location Hanscom AFB, MA 01731 Phone 781-225-2772 Phone (DSN) 312-845-2772 Fax 781-377-7946 Fax (DSN) 312-478-7946 Mon - Fri 9 a.m. – 12 p.m.; 1 p.m. - 3:30 p.m. Pets are seen by appointment only. Appointments are offered on Tues, Wed & Fri. Email | Website | Map |
Victim Advocate Services Victim Advocate Services (SARC) 3 Kirtland St Bldg 1217 Hanscom AFB, MA 01731 Phone 781-225-7272 / 781-552-0000 (Security Forces Law Enforcement Desk) / 781-225-3541 (SARC) 9-911 (On base emergency) Phone (DSN) 312-845-3541 Sexual Assault Response Coordinator and Sexual Assault Victim Advocates are available 24 hours a day 7 days a week Email | Map |
Welcome/Visitors Center Visitor/Welcome Center Building 1617 Vandenberg Gate Hanscom AFB, MA 01731 Phone 781-225-5605 – Hanscom Police Services Phone (DSN) 312-845-6642/3 Fax 781-225-2920 Fax (DSN) 312-845-2920 Mon - Fri 7:00 a.m. to 7:00 p.m. Sat and Sun - 7:00 a.m. – 5:00 p.m. Holidays – closed All visitors must be able to show proof of license, registration & insurance if they will be driving on Hanscom AFB. Email | Website | Map |
Women, Infants, and Children (WIC & WIC-O) Women, Infants and Children (WIC) 3 Kirtland St Bldg 1217 Hanscom AFB, MA 01731 Phone 617-575-5330 / 781-862-1420 / 1-800-WIC-1007 Hours by appointment at area locations. Meets on base first and third Wednesdays in Bldg 1217 from 8:30 a.m. – 3:30 p.m. Website | Map |
Youth Programs/Centers Youth Center 98 Marrett St Bldg 1993 Hanscom AFB, MA 01731 Phone 781-225-6043 Phone (DSN) 312-845-6043 Fax 781-225-2609 Fax (DSN) 312-845-2609 Business Hours: Mon – Fri 12:00 p.m. – 5:00 p.m. All Ages: Mon, Tues, Thurs, Fri 2:50 p.m. – 6:00 p.m. Wed: 12:35 p.m. – 6:00 p.m. Sat, 2 p.m. – 5 p.m. Teens only: Fri 7:00 p.m. – 10:30 p.m. Sat 6:00 p.m. – 10:30 p.m. Email | Website | Website | Map |