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Jacksonville Naval Air Station

Jacksonville, Florida

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National Red Cross


Red Cross Emergency Notification Instructions

Emergency number: 1-877-272-7337

When calling the Red Cross they will ask for the following information:

  1. Service members Rank and Pay Grade
  2. Service members Name
  3. Social Security Number
  4. Service Branch
  5. Military Address and Unit
  6. Zip Code/APO/FOP
  7. Duty Phone
  8. Nature of the Red Cross Message
  9. Person Making Request
  10. Verification Information: Patient/Deceased Name
  11. Relationship to Service member
  12. Hospital/Attending Physician/Contact/Phone
  13. Coroner/Phone
  14. Funeral Home Name/Phone
  15. Diagnosis/Prognosis/Recommendation

Be prepared to answer all questions!
The Red Cross will provide you with a Control or Case Number. Write it down for future phone calls related to this notification.