Base DMO \ TMO
Transportation Office (TMO)
T.J. Mills Blvd Corner of Battalion Avenue
Copeland Soldier Service Center, Building 18010
Fort Hood, TX 76544
Phone 254-287-4515 / 254-287-4602 / 254-287-2520 (After Hours QA)
Phone (DSN) 312-738-9832
Fax 254-287-4515
Fax (DSN) 312-737-4515/4602
Mon – Thu 7:30 a.m. – 3:30 p.m.
Fri 7:30 a.m. – 2:30 p.m.
Sat and Sun - closed
Household Goods
Arranging Household Goods Shipments
As soon as you are alerted to your upcoming Permanent Change of Station (PCS) move, you can start getting your house and family ready. Clean up and get rid of junk. Hold a yard sale or take serviceable items you no longer need to a thrift shop or donate to charity. Get important family records together in one place.
If you are going overseas, you should begin to plan what items you will take in your unaccompanied baggage, in your household goods shipment, and what might need to go into permanent storage. Remember, in overseas areas, the electric current is different and houses are generally much smaller than U.S. standards and cannot handle large furniture.
Household Goods Shipping Process
The Defense Personal Property System (DPS) is the online system you will use to manage your household goods shipment. Move.mil explains this new process and provides access to DPS.
Shipping Pets
Planning for shipment of your pet includes researching airline requirements and quarantine restriction laws in your new location. You will need to check with the airlines on the requirements for size, weight, number of animals, kennel construction, documentation and season of the year limitations. Occasionally, small pets can be shipped on military flights but availability and regulations are always changing, as well as fees. Search Move.mil for general information on shipping pets.
Many international locations have strict importation laws including extended quarantines and restrictions on breeds or types of animals that can be brought into the country. Carefully research these rules as they could impact your moving schedule. Not only do overseas locations have strict rules but many locations in the United States have restrictions on certain breeds as well. Review your destination installation's Shipping Pets article for details found on the left hand tool bar on MilitaryINSTALLATIONS.
"It's Your Move" Armed Forces Members
Review "It's Your Move" Armed Forces Members, Part IV, Attachment K1 for detailed information on weight allowances, valuable tips, household goods shipping process, storage, shipping your automobile (POV - Privately Owned Vehicle), arrival and delivery of household goods shipments, claims process, and the customer satisfaction survey.
Installation Specific Information
The Installation Transportation Office, Personal Property staff is available to assist with your inbound processing and facilitate your smooth transition into the Fort Hood Community. Members should contact their Move Coordinator as assigned by the TSP at origin Permanent Duty Station to schedule delivery of their personal property or cancel deliveries based on your communication with them. If the customer is unable to coordinate with the TSP the Transportation Office (TO) will assist in scheduling delivery dates.
If your property has arrived and you do not yet have an address, your property will be held in temporary storage for up to 90 days (less any storage used at origin). An additional 90 days may be approved, but must be requested in writing.
If you are expecting the arrival of household goods or unaccompanied baggage call the Inbound Section at (254) 287-2200, option 1.
Arranging Shipments
The Permanent Change of Station (PCS) and arrangement of household goods begins once the customer receives orders. Specific arrangements for personal shipments begin by setting up an account through www.move.mil (DPS). A computer KIOSK is available at the local transportation office for those who do not have access to the internet or are not able to access the site through other means. Each pay grade has its own weight allowance, which is the maximum weight that can be moved at government expense under Joint Travel Regulation (JTR). The allowance includes the weight of household goods shipped, placed in storage or sent as unaccompanied baggage. The customer must pay anything exceeding the maximum weight allowance. All shipments can be reweighed at destination before delivery which can be coordinated with the local TO as soon as PCS orders are issued.
Make sure take all required documents generated through DPS to complete the move request to your local transportation office as soon as PCS orders are in hand and you have established an account in DPS.
Unaccompanied Baggage
Unaccompanied baggage consists of items you will need immediately upon arrival at destination; pending receipt of your household goods. It is packed and shipped separately from your household goods. Items most often included are seasonal clothing, essential linens, cooking utensils and dishes, baby cribs and infant-care articles, a small radio, portable television and items required for health and comfort. As of 1 March 2014, the Joint Travel Regulation (JTR) redefines Professional Books, Papers, and Equipment (PBP&E) and sets limit to a maximum weight of 2,000 pounds with no authority to waive the limitation. Each branch of the armed services has rules regarding when and how much unaccompanied baggage may be shipped. Once a counselor reviews your orders, your entitlements are determined.
Personal Property
Contact the Personal Property Office at, 254-287-2200; Inbound - option 1, Non-Temp Storage - option 2, and Outbound - option 3. For assistance with Personal Procurement Move (PPM) (old Do-It Yourself move (DITY)), call (254) 287-8688.
Traveling with Pets
Kennel facilities are limited at the Poxon Guest House for families residing in guest quarters. All Fort Hood pets three months of age and older must be registered with the Veterinary Treatment Facility, 254-287-6719, within seven days of initial arrival and annually thereafter. Due to limited facilities, pick up a local phone book from the ACS Relocation office to assist you with all your pet needs.
NOTE: Most rental agencies and rental properties require a non-refundable Pet Deposit.
Dogs, cats, and most other warm-blooded animals transported in commerce are protected by the Animal Welfare Act (AWA). The U.S. Department of Agriculture¹s (USDA) Animal and Plant Health Inspection Service (APHIS) enforces this law. APHIS¹ shipping regulations help ensure that people who transport and handle animals covered under the AWA treat them humanely. Airlines and other shippers are affected by regulations established to protect the well being of animals in transit. You may contact the USDA at their toll free number, 1-800-545-USDA or on the USDA website.
Helpful Websites:
Shipping your Privately Owned Vehicle (POV)
The Dallas Vehicle Processing Center is located in Grand Prairie, TX, for the movement of Privately Owned Vehicles (POVs) worldwide. The center offers convenient service for Department of Defense Personnel departing for or returning from an overseas assignment and turning in or picking up a POV. If you are departing for an overseas assignment you may contact the center directly to arrange overseas shipment, 1-855-389-9499.
Homes Near Base
