Check In \ Processing
Boniface Gate (Main Gate) - Air Force Boniface Gate (Main Gate) - Air Force Vandenburg Ave JBER, AR 99506-3565
Phone 907-552-5420
24/7
Check-in Procedures
- Assignment with US Air Force
- Upon arrival to the base, you must in-process no later than the next duty day at 0800. Base INTRO is located in the People Center, Bldg 8517 20th Street, Rm 118. They are open Monday - Friday, 907-552-8722. Bring a copy of your orders.
- Permissive Leave for house hunting should be approved and have a copy in your possession before you take your leave. Approval is usually accomplished before you leave your last base, but may be done once you arrive.
- Arctic Warrior Newcomer Orientation is held every Tuesday and is assigned as part of your in-processing. Spouses are highly encouraged to attend.
- There is a joint spouse orientation for spouses new to the military called Heartlink. For more information on this program, call the Willow Military and Family Support Center at 907-552-4943.
- Assignment with US Army
- If you are not being met by your sponsor, report to the Welcome Center, Bldg. 600, In/Out Processing, Room 103. If arriving after 1600 hours or weekends, report to the Replacement Center, Bldg 649. Bring a copy of your orders.
- IAW AR 600-8-10, para 5-31, Commanders in the grade of LTC or above must approve Permissive TDY. If you are authorized 10 days Permissive TDY for the purpose of house hunting you must report to the Housing Office at your new duty station with your DA Form 31 on the day your permissive TDY begins.
- Permissive TDY will end on the date specified on your DA Form 31 or the date you sign into your new duty station, whichever comes first. Soldier must report to the gaining on-post housing office prior to starting house hunting. Failure to do so will result in Soldier being charged leave for the entire period.
- In-processing takes place over a three day period with daily Integration Briefings held in Building 600, Room 103. Day One includes essential information for every Soldier. Day Two includes Finance and Medical, and Day Three includes CIF/arctic gear issue.
- Newcomers Orientation is held every 1st and 3rd Thursday of the month and spouses are highly encouraged to attend.
- There is a joint spouse orientation for spouse's new to the military called Heartlink. For more information on this program, call the Willow Military and Family Support Center at 907-552-4943.
- Sponsor Role for all services
- A sponsor is someone from your new unit who is assigned to assist in settling you into your new location. They will be knowledgeable about the local community and the installation, be able and available to assist you and your family for up to 2 weeks post arrival and will also be someone positive and outgoing.
- Sponsor duties include:
- Contacting you and your family by letter of introduction or e-mail upon learning of your assignment to the installation.
- Following up with a personal phone call after contact has been made.
- Sending information about the installation/area which you may require, or putting you in touch with the resources on the web and at the installation that provide current, complete and up-to-date information such as those provided by the Relocation Program.
- Answering any questions which you or your family may have, or, again, providing the proper resources to answer those questions.
- Confirm transportation and lodging arrangements.
- Assisting with obtaining a Post Office Box for your mail.
- Meeting you and your family upon arrival.
- Accompanying you to your check-in point for the unit.
- Introducing you to the Family Center and lending closet.
- Providing essential service locations such as commissary, exchange, gas station, and bank.
- Being available when you arrive at your installation to meet you, show you around, and help you through in-processing.
- For USAF: If your sponsor has not contacted you, please call Base INTRO (907-552-8722) for assistance.
- For US ARMY: If your sponsor has not contacted you, please call 907-384-9341 or DSN 317-384-9341.
- Sponsor duties include:
- A sponsor is someone from your new unit who is assigned to assist in settling you into your new location. They will be knowledgeable about the local community and the installation, be able and available to assist you and your family for up to 2 weeks post arrival and will also be someone positive and outgoing.
- Getting married enroute? If you get married before you PCS, you must inform your commander and follow the procedures exactly as you are given them. The military will not pay for travel and housing of your spouse if you do not follow proper procedures.