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Fort Jackson

Columbia, South Carolina

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Check In \ Processing


Welcome Center
Bldg 7550 Benning Road
Fort Jackson, SC 29207

Phone 803-782-9802 / 877-711-TEAM
Fax 803-751-6261

Open 24 hours a day, 7 days a week

Reporting Procedures

BOOK YOUR LOCAL HOTELS HERE Fort Jackson on-post temporary lodging is in Jack's Inn, Weston Lake Cabins, Dozier Hall Palmetto, Magruder Transient Area, and Fort Jackson Inn. There is one hotel just outside the main gate and another near I-77, Exit 10. Other hotels and motels are about 5 miles south of the main gate near I-77, Exit 9, Garners Ferry Road.

Military 

To in-process Fort Jackson, all permanent party Soldiers are to report to Room 200, 5450 Strom Thurmond Boulevard, during the hours of operation of 0730-1700, Monday thru Friday. (NOTE: The in-processing office is closed on Federal holidays.) All incoming permanent party Soldiers that report after normal duty hours are to report to the IHG Army Hotel/Welcome Center, located at 7550 Benning Road to sign in to Fort Jackson. If additional information is needed, there are two information centers (maps) at the intersection of Semmes Road and Marion Avenue or in Patriot Park in front of the Solomon Center.

Soldiers must bring the following forms to in-process at Fort Jackson, SC:

  • Copy of leave form
  • Orders

All Soldiers must in-process through ACS. ACS in-processing is conducted on Tuesdays and Thursdays (except the 1st Thursday) promptly at 0730. Note: Traffic is very congested on Wednesdays and Thursdays. Wednesday is Family Day and Thursday is BCT Graduation. Please plan accordingly.

Family Members in-processing with service members or arriving at a later date should check-in with the ACS Outreach Program Manager located at Army Community Service, 5450 Strom Thurmond Blvd., Room 120, (803) 751-5256.

Civilians

Incoming Department of Army Civilians should report to the Civilian Personnel Advisory Center (CPAC) located at 5450 Strom Thurmond Blvd, Room 229, on date provided by CPAC.

Army Community Service (ACS) is located at 5450 Strom Thurmond Blvd., Room 120 and can help you and your family get settled in. Please call ACS for more information at 803-751-5256/1124.

Uniform Policy

All soldiers must be in uniform to in-process. The duty uniform at Fort Jackson, SC is ACU's. Be sure that you have enough uniforms with you to begin duty after in-processing.

The sponsor's duty during in-processing is to provide accurate, timely information and other support needed to minimize problems with relocating. To get the benefits of the Sponsorship Program, Soldiers must fill out the DA Form 5434 (Sponsorship Program Counseling and Information Sheet).

What to do if you get Married Enroute

If you get married before you PCS, you must inform your Commander and follow the procedures exactly as you are given them. The military will not pay for travel and housing of your spouse if you do not follow proper procedures.  Make sure your PCS orders states with "dependent."

Documents to Hand Carry

Many families have important papers and documents that they cannot afford to lose. These papers are difficult to replace. Do not pack these items in your household goods shipment. Hand carry the following list of items: Passports; Immunization records; Official birth, marriage, divorce, adoption or death certificates; Wills; Power of Attorney; Naturalization papers and complete information on citizenship proceedings; Tax records and other documents necessary to file taxes; House and property deeds and associated paperwork; Military records; Bank Books; Savings Bonds and other Securities; Social Security Cards; Car titles and Shipping papers; Sales receipt for household furniture and other high value items and Household shipping inventories; and school records. You will also need your Personnel, Finance, Medical and Dental records. There may be other important papers that you will need to carry.

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