National Red Cross
Red Cross Emergency Notification Instructions
Emergency number: 1-877-272-7337
When calling the Red Cross they will ask for the following information:
- Service members Rank and Pay Grade
- Service members Name
- Social Security Number
- Service Branch
- Military Address and Unit
- Zip Code/APO/FOP
- Duty Phone
- Nature of the Red Cross Message
- Person Making Request
- Verification Information: Patient/Deceased Name
- Relationship to Service member
- Hospital/Attending Physician/Contact/Phone
- Coroner/Phone
- Funeral Home Name/Phone
- Diagnosis/Prognosis/Recommendation
Be prepared to answer all questions!
The Red Cross will provide you with a Control or Case Number. Write it down for future phone calls related to this notification.
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