Hickam Air Force Base

Navy Aloha Center
4825 Bougainville Drive
Bldg 2652, Navy Aloha Center
Honolulu, HI 96818-3174

Phone Numbers

Phone 808-474-1820

Phone 808-474-1821
Phone (DSN) 315-474-1820/1821
Fax 808-474-1822
Fax (DSN) 315-474-1822

Hours

Mon – Fri: 7:30 a.m. – 4:00 p.m.
Sat/Sun and Holidays – Closed

Ask your Command or local housing office to learn more about PCSing.com that is currently available for most military installations. This site allows military members and families to:

• Search listings and pictures of available rentals near military installations
• Articles to understand all the ins and out of PCSing to a new location
• Find out about shared rentals
• List and advertise their own properties for rent or to other military families PCSing
• List their homes For Sale By Owner (FSBO) to other military members PCSing
• How to Contact the military installation housing office they are PCSing to.
• For Local Certified Military Relocator agents to help in your PCSing needs

About Base Housing

*Navy Specific

*Family Housing - Detailed information regarding accompanied and unaccompanied Navy housing and lodging in Hawaii is available at Housing & Lodging.

*Check in Procedures -- The Navy Housing Services Center (HSC) requires an appointment for the check-in process. You can make an appointment up to 30 days prior to arrival by calling 808-474-1820/1821. You must report to the Navy Housing Services Center within 72 hours in order to be eligible for arrival TLA; even if you have already purchased a home or plan on buying one, found a place to rent, and or plan to live with family or friends. The Housing Services Center is located at the Navy Aloha Center, 4825 Bougainville Drive, Honolulu, HI 96818-3174, across from the Moanalua Navy Services Center. After being processed at the Housing Services Center you will be referred to the PPV Partner, Forest City Residential Management (FCRM). The Housing Early Application Tool (HEAT) is available on the CNIC website and is an on-line tool to help facilitate submitting a request for housing information; follow instructions to start initial process. 

*As in many areas, the demand for PPV quarters exceeds the number of available housing units. Current wait periods are available at www.cninc.navy.mil. Anticipate a wait for some neighborhoods. Some military families, depending on rank and bedroom requirement, find it necessary to live in the private market upon arrival and while waiting for an initial offer of housing, or a particular neighborhood they prefer. 

*Pet Policy - The limit is two dogs or cats per quarters, (i.e. 2 dogs or 2 cats or 1 dog and 1 cat).  Pit bulls and rottweilers are not permitted.  Detailed information is available at Forest City Military Communities website. 

*Average Waiting Times - Estimated Wait Times for Family Housing - As homes are vacated and as maintenance is performed will dictate which homes are available. Current Waiting Timelists reflect waiting periods for each housing area. Information is updated monthly.  Housing is not restricted to the Pearl Harbor area. Housing areas are available within a 1-hour commuting distance.

*Loaner Furniture - While household goods are in transit, temporary loaner furniture is available (up to 90 days or arrival of HHG) for families living in PPV Housing, as well as off base in private rental or owned property. There is no permanent issue of these items. When seeking a private market home, be sure to negotiate appliances you need.

*EFM Category IV and V - EFMP Category IV and V are given priority for housing in accordance with their rank, family composition and the structural requirements as listed on the DD 2792, Part B Section 9, "Environmental/Architectural Considerations" of their EFMP package. Families are strongly encouraged to contact the HSC at earliest when learning of transfer to Hawaii in order to facilitate options.  The family is placed at the top of the waiting list; however, below those already in the Freeze Zone which is top 10% of the list. If a family declines a home that meets their requirements as stated in EFMP documentation, they are placed on the waiting list in the same manner as their peers and can wait for an area of choice. For more information, you may call the Navy Housing Services Center at 808-474-1820/1821.

*Air Force Specific

*Privatized Family Housing - Currently, there are 2,190 family housing units on Hickam Air Force Base, Joint Base Pearl Harbor Hickam. All family housing units on Hickam, Joint Base Pearl Harbor Hickam have been privatized and are managed and maintained by Hickam Communities (HC). Prior to your arrival, please see Hickam Communities for information about HC; family housing units; how to apply for family housing at Hickam, Joint Base Pearl Harbor Hickam and most floor plans for the housing units. Advanced housing applications are also located on this web page. To apply for advanced housing members should submit their advanced housing application on-line.

*Knowing that housing is of great concern to you and your family, the Hickam Housing Management Office (the government entity) will make every effort to assist you. Prior to renting, leasing, purchasing or making arrangements for housing, all Air Force personnel are required to report to the Hickam Housing Management Office. You must report to housing with-in 72 hours after your arrival date, even if you do not intend to reside on base. Please call the Housing Management Office at 808-448-6888/0856 to schedule a TLA appointment prior to your arrival. Please note that you must in-process with the Finance office prior to receiving any reimbursement for TLA.

*Hickam Community Housing and the government Housing Management staff are co-located at 200 Kokomalei Street. Walk-in service is also provided, however, you may have to wait for assistance. For information on family housing availability and projected waiting times, please call HC at 808-423-7788 or DSN 315-449-7110; and ask to be connected to the commercial number above.

*Government Housing - Visit the Air Force Housing website to find your new home with the Air Force. This website serves as a one-stop shop for Airmen and families to obtain information about the housing options and support services available to them at Air Force bases world-wide.

*Single Service Member Housing - Unaccompanied E-1s - E-4s, with less than three years of service, will be assigned to a base dormitory. Please notify your sponsor to reserve a room prior to your arrival to Hickam, Joint Base Pearl Harbor Hickam. You should be assigned a dorm room the day you arrive on Oahu. There are five dormitory buildings, supporting 28 squadrons. If you have any questions please call 808-448-2007.

*Exceptional Family Member Housing - The Exceptional Family Member Program (EFMP) standard Operating Procedures will be implemented and may provide additional considerations for families enrolled in the EFMP program. Special considerations include family members who are wheelchair bound or have limited mobility and require single level housing. All units are central air and families are responsible for providing their own generators if they need back-up systems.