Check In \ Processing
Welcome Center (Check-in Point) - Air Force
800 W. Hill Boulevard
Building 1953
Joint Base Charleston, SC 29404
Phone 843-963-5729
Phone (DSN) 312-673-5729
Fax 843-963-7635
Fax (DSN) 312-673-7635
Mon-Fri 6:00 a.m. - 5:00 p.m.
Sat & Sun 7:30 a.m. - 4:30 p.m.
Check-In Procedures
Documents to Hand Carry
Important papers should not be packed with your household goods or hold baggage. Plan to take the following items with you: ID cards, PCS orders, passports, leave authorizations, shot records for you and your family, medical records, all documents pertaining to the shipment of household goods including your personal inventory and/or pictures of your possessions, appraisals for valuable items, last leave and earnings statement, Power of Attorney (check expiration date), wills, bank books, state and federal tax records, deeds and mortgages, professional licenses, car registration, spouse resume and last pay statement, list of stocks and bonds, social security cards, school records for children, letters of credit for utility waivers, original birth and adoption records, and naturalization records. Keep your sponsor, quarterdeck (Navy personnel), and command ombudsman (Navy personnel) phone numbers with you at all times.
Travel Planning
It is in your best interest to make temporary lodging arrangements as soon as possible. Temporary lodging at Foster Creek Village, NWS, does not allow pets. Make kennel arrangements for pets if you will be staying in the military lodge system or hotel/motels that are not pet friendly. There is no Navy Lodge in the Charleston Area. On-base lodging is available at the Inns of Charleston at the Air Base. There are four pet-friendly TLFs available for an additional $10.00 fee. Reservations can be made in advance by calling 843-963-8000 or DSN 312-673-8000. If on-base lodging is not available, lodging can provide a list of off-base motels/hotels.
Reporting Procedures
For Air Force Personnel - Upon arriving at JB Charleston (AB) base introduction information can be provided at either base gate or at the base lodging office. This information covers key facilities and phone numbers a newcomer should find helpful. The Inns of Charleston (lodging) on Hill Boulevard is the 24-hour arrival point. Those arriving after normal duty hours, on a holiday, or weekend should report there to sign in.
Newcomers arriving on weekdays between 9:00 a.m. and 3:30 p.m. must report to their units prior to reporting to the Military Personnel Section (MPS) Customer Support Section (Building 503, Room 112) for in-processing on the day of arrival. The following documents are required for in-processing at the MPS Customer support Section: your in-processing package (a large sealed envelope), your in-processing worksheet (from gaining unit) and a copy of your orders. The MPS Customer Support Section will schedule newcomers for the mandatory Quick Start briefing. Newcomers arriving after normal duty hours, on a holiday, or weekend or after 3:30 p.m. each business day must turn in their in-processing package at the MPS Customer Support Section on the next duty day after visiting their gaining unit following arrival. Your sponsor or unit INTRO monitor for will assist you with completing required paperwork relating to in-processing.
Quick Start Briefings are held every Thursday. The MPS Customer Support Section will schedule your attendance. Quick Start is a process that condenses all of your mandatory briefings into one day.
Your sponsor will be a big help in pointing you in the right direction or taking you to key locations until you are settled into your new community.
If authorized, request approval for permissive TDY for house hunting at your unit’s Leaveweb Point of Contact office. Your AF Form 988 will be filled out at this time; however it must be approved by your gaining unit commander prior to beginning leave. Your gaining unit can grant up to 8 days.
You must in-process at the MPS Customer Support Section prior to taking permissive or ordinary leave.
For Navy Personnel - Please contact your gaining command to make arrangement for a sponsor to meet you for checking in during and after working hours. NSA Charleston's Quarterdeck is not manned 24/7. If you are unsure of where you should "check in" for your new command at Naval Weapons Station, JB Charleston, call the Base Quarterdeck for directions and guidance as to proper check-in procedures. They can be reached 24 hours a day by calling 843-794-7261 or DSN 312-794-7261. If reporting to a tenant command, please refer to the Major Units Listing tab for their contact information to learn of their procedures.
If authorized, request approval for permissive leave for house hunting while inprocessing. Your request will be filled out at this time; however it must be approved by your gaining command prior to beginning leave. Your gaining unit can grant up to 8 days.
Your sponsor will be a big help in pointing you in the right direction or taking you to key locations until you are settled into your new community. Review the article regarding Sponsorship and how you can request one assigned to you.
Getting Married Enroute
If you get married before you PCS, you must inform your commander and follow the procedures exactly as you are given them. The military will not pay for travel and housing of your spouse if you do not follow proper procedures.
Homes Near Base
