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Norfolk Naval Shipyard

Portsmouth, Virginia

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National Red Cross


The National Red Cross

Provides financial assistance in a critical time of need, the American Red Cross has been helping families with life-changing events since the late 1800's.  If you experience a death, emergency illness, critical accident, or birth of a new child, the Red Cross can be there to offer support and assist in contacting active duty military if needed. Your unit commander will then decide if leave needs to be granted for the marine to return home. The Red Cross can also offer financial assistance if needed. You can reach the Red Cross 24 hours a day at (877) 272-7337.

Red Cross Emergency Notification Instructions


When calling the Red Cross they will ask for the following information:

  1. Service members Rank and Pay Grade
  2. Service members Name
  3. Social Security Number
  4. Service Branch
  5. Military Address and Unit
  6. Zip Code/APO/FOP
  7. Duty Phone
  8. Nature of the Red Cross Message
  9. Person Making Request
  10. Verification Information: Patient/Deceased Name
  11. Relationship to Service member
  12. Hospital/Attending Physician/Contact/Phone
  13. Coroner/Phone
  14. Funeral Home Name/Phone
  15. Diagnosis/Prognosis/Recommendation

Be prepared to answer all questions!
The Red Cross will provide you with a Control or Case Number. Write it down for future phone calls related to this notification.