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Norfolk Naval Shipyard

Portsmouth, Virginia

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Contact Information


Contacts

Defense Service Network (DSN) Dialing Instructions: The DSN is the provider of long-distance communications service for the Department of Defense (DoD). Every installation has a special DSN number and the numbers vary by world-wide location. In order to place a call using DSN, the caller must be using a military phone on an installation. Cell phones cannot dial DSN numbers. When dialing a DSN number from a United States installation to another United States installation, it is unnecessary to dial the DSN 312 area code. When dialing a DSN number to/from overseas locations, the DSN area code must be included. The operator can be reached at commercial (719) 567-1110. Please note that long distance charges may be incurred.

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Adult Education Centers
Navy College Office 
1680 Gilbert Street
Building I-E Suite 201
Norfolk, VA 23511-2941
Phone 757-444-7453
Phone (DSN) 312-564-9250
Fax 757-444-7005
Fax (DSN) 312-564-7005
Mon – Fri 8:30 a.m. – 4:00 p.m.
Sat and Sun – Closed
Holidays - Closed
Email | Website | Map
Automotive Services
Automotive Services
Scott Center Annex, Bldg 1509
Portsmouth, VA 23709-1022
Phone 757-396-5871
Mon –Thurs 9:00 a.m. – 5:00 p.m.
Fri – 8:00 a.m. – 5;00 p.m.
Sat 9:00 a.m. – 4:00 p.m.
Towing Hours Mon-Fri 8:30 a.m.-4:30 p.m.
Holidays - Closed – Thanksgiving and Christmas
Map
Automotive Services
Package Store/Gas Station
Scott Center Annex
Bldg 1489
Portsmouth, VA 23709-1022
Phone 757-397-3511
Sun 10:00 a.m. – 6:00 p.m.
Mon-Sat 8:00 a.m. – 9:00 p.m.
Gas Pumps 24/7 credit/debit cards
Holidays – open 10:00 a.m. – 6:00 p.m.
Website | Map
Barracks/Single Service Member Housing
Navy Gateway Inn and Suites/Combined Bachelor Housing (NNSY)
NNSY, Bldg 1504A
Portsmouth, VA 23709-5000
Phone 1-877-986-9258 Reservations / 757-388-1387 / 757-391-1388
Fax 757-391-8573
24 hours a day/7 days a week
Website | Map
Barracks/Single Service Member Housing
Navy Gateway Inn and Suites/Combined Bachelor Housing (Scott Center Annex)
Scott Center Annex, Bldg. 1579
Portsmouth, VA 23709-5000
Phone 1-877-986-9258 Reservations / 757-391-1388 / 757-391-1387
Fax 757-391-8512
24 hours a day/7 days a week
Website | Map
Beneficiary Counseling Assistance Coordinators
Health Benefits Advisor - Naval Medical Center Portsmouth
620 John Paul Jones Cir, Bldg 249
Portsmouth, VA 23708-5100
Phone 757-953-2610 / 757-953-2611
Phone (DSN) 312-377-2610
Fax 757-953-0834 
Fax (DSN) 312-377-0834
Mon – Fri 7:00 a.m. – 3:30 p.m.
Sat and Sun – closed
Website | Map
Casualty Assistance Officer
Casualty Assistance Calls Office (CACO) Regional Program Manager
COMNAVREGMIDLANT
1510 Gilbert Street, Room 215
Norfolk, VA 23511-2737
Phone 757-322-2817 Ext. 1 funerals/ Ext. #2 CACO / 757-322-2609 After hours / 1-866-203-7791 Toll Free 
Phone (DSN) 312-262-2817 Ext. #2
Fax 757-444-2767 / 757-445-2115
Fax (DSN) 312-262-2609 Regional Operations Center (24/7)
Mon – Fri 7:30 a.m. – 4:00 p.m. 
After hours, weekends and holidays - 24/7 Regional Operations Center 
Email | Website | Map
Child Development Centers
Child and Youth Center
NNSY
309 Greene Point Lane Bldg. 1498
Portsmouth, VA 23702-2805
Phone 757-396-1990
Mon-Fri 6:00 a.m.-6:00 p.m.
Sat, Sun and Holidays - closed
Map
Child Development Centers
New Gosport CDC
235 Greenpoint Lane
Portsmouth, VA 23702-2805
Phone 757-967-2676
Mon-Fri 6:00 a.m.- 6:00 p.m.
Sat and Sun – closed
Holidays – closed
Website | Map
Child and Youth Registration and Referral
Mid-Atlantic Region Child Care Resource & Referral Office
1682 Piersey Street
Naval Station Norfolk
Bldg KN
Norfolk, VA 23511-2805
Phone 1-866-NAVY CDC / 757-444-3670
Phone (DSN) 312-564-9172
Fax 757-444-2314/757-445-1005
Fax (DSN) 312-564-2314
Mon – Fri 7:30 a.m. – 4:30 p.m.
Sat and Sun – Closed
Holidays – Closed
Email | Website | Map
Civilian Personnel Office
Human Resource Office
DET Portsmouth
NNSY, Bldg 65
Portsmouth, VA 23709-2730
Phone 757-396-4972
Mon – Fri 7:30 a.m. – 4:00 p.m.
Website | Map
Commissary/Shoppette
Commissary - Scott Center Annex
1717 Deldonna St.
Portsmouth, VA Phone 757-673-9259 
Fax 757-673-9260
Mon Closed
Tue- Fri 9:00 a.m. – 7:00 p.m.
Sat 8:00 a.m. – 6:00 p.m.
Sun 9:00 a.m.-5:00 p.m.
Holidays – closed most Federal holidays 
Email | Website | Map
EFMP - Enrollment
Naval Medical Center Portsmouth - EFMP Enrollment
620 John Paul Jones Circle, Bldg 3
Portsmouth, VA 23708-2111
Phone 757-953-2935
Fax 757-953-5656
Mon - Fri 8:00 a.m. - 4:00 p.m. - Call for an appointment
Sat and Sun – closed
Holidays – closed 
Map
EFMP - Family Support
Exceptional Family Member Liaison FFSC NMCP
620 John Paul Jones Circle
Bldg 249 Room 157
Portsmouth, VA 23708-2100
Phone 757-953-7805
Phone (DSN) 312-377-7805
Fax 757-953-6092
Fax (DSN) 312-377-6092
Mon – Fri 7:30 am – 4:00 pm
Sat & Sun - Closed
Holidays - Closed
Email | Map
Emergency Relief Services
Navy-Marine Corps Relief Society NMCP 
Bldg 3, 4th Floor 
Portsmouth, VA 23708
Phone 757-953-5956 / 1-877-272-7337 24/7 Emergency
Phone (DSN) 312-377-5956
Fax 757-953-0806
Fax (DSN) 312-377-0806
Mon – Fri 8:00 a.m. – 4:00 p.m.
Sat and Sun – Closed
Holidays – Closed
Email | Website | Map
Exchange(s)
Exchange
Scott Center Annex
Bldg 1560
1560 Andrews St.
Portsmouth, VA 23709-3806
Phone 757-391-3400
Mon – Fri 9:00 a.m. – 8:00 p.m.
Sat- 9:00 a.m. - 8:00 p.m.
Sun – 9:00 a.m. – 6:00 p.m.
Holidays – Closed Thanksgiving and Christmas
Email | Website | Map
Exchange(s)
Fleet Store
NNSY
Bldg 403
Portsmouth, VA 23709
Phone 757-396-3710
Mon – Fri 6:00 a.m. – 5:00 p.m.
Sat – 6:00 a.m. - 3:00 p.m.
Sun & Holidays – Closed 
Email | Website | Map
Exchange(s)
Package Store/Gas Station
Scott Center Annex
Bldg 1489
Portsmouth, VA 23709-1022
Phone 757-397-3511
Sun 10:00 a.m. – 6:00 p.m.
Mon-Sat 8:00 a.m. – 9:00 p.m.
Gas Pumps 24/7 credit/debit cards
Holidays – open 10:00 a.m. – 6:00 p.m.
Website | Map
Family Advocacy Program
Family Advocacy Program (FAP)
1221 Bellinger Blvd., Bldg U-111
Norfolk, VA 23511-2311
Phone 757-444-2230 / 757-444-NAVY (After hours) / 1-800-799-SAFE (National Violence Hotline)
Phone (DSN) 312-564-2230
Fax 757-445-8888
Fax (DSN) 312-565-8888
Mon – Fri 7:30 a.m.- 4:00 p.m.
Sat and Sun – Closed
Holidays - Closed
Email | Website | Map
Family Center
Fleet and Family Support Center
7928 14th Street
Suite 102
Norfolk , VA 23505-1219
Phone 757-444-2102 
Phone (DSN) 312-564-2102
Fax 757-445-2495 
Fax (DSN) 312-565-2495
Mon – Fri 8:00 a.m. – 4:30 p.m.
Sat and Sun – Closed
Holidays – Closed
Website | Map
Finance Office
Personnel Support Detachment (PSD)
1755 Powhatan #229
Bldg A-48
Norfolk, VA 23511-2940
Phone 757-445-7587
Phone (DSN) 312-565-7587
Fax 757-445-4392
Fax (DSN) 312-565-4392
Mon – Fri 7:30 a.m. – 4:00 p.m.
Sat and Sun – Closed
Holidays – Closed
Website | Map
Gymnasiums/Fitness Centers
Callaghan Center
NNSY
Bldg 310
Portsmouth, VA 23709
Phone 757-967-2495 
Phone (DSN) 312-564-2495
Mon - Fri 5:00 a.m. - 8:00 p.m.
Sat 8:00 a.m. - 4:00 p.m.
Sun 9:00 a.m. - 4:00 p.m.
Website | Map
Hospitals/Medical Treatment Facility(s)
Naval Medical Center Portsmouth
620 John Paul Jones Cir
Portsmouth, VA 23708-2197
Phone 757-953-5008 / 757-953-9796
Phone (DSN) 312-377-5000
Fax 757-953-0857
Fax (DSN) 312-377-0857
24 hours a day /7 days a week
Website | Map
Household Goods/Transportation Office (inbound)
Personal Property Office
7920 14th Street
Personnel Support Mall Building 336
Norfolk, VA 23505-1209
Phone 757-443-3700 / 855-444-6683
Phone (DSN) 312-646-3700
Fax 757-443-3736
Fax (DSN) 312-646-3736
Mon, Tues, Thurs, Fri 8:00 a.m. – 4:00 p.m.
Wed 9:00 a.m. – 4:00 p.m.
Sat and Sun – Closed
Holidays – Closed
Email | Website | Map
Household Goods/Transportation Office (outbound)
Personal Property Office
7920 14th Street
Personnel Support Mall Building 336
Norfolk, VA 23505-1209
Phone 757-443-3700 / 855-444-6683
Phone (DSN) 312-646-3700
Fax 757-443-3736
Fax (DSN) 312-646-3736
Mon, Tues, Thurs, Fri 8:00 a.m. – 4:00 p.m.
Wed 9:00 a.m. – 4:00 p.m.
Sat and Sun – Closed
Holidays – Closed
Email | Website | Map
Housing Office/Government Housing
Navy Housing Service Center
7924 14th Street
Norfolk, VA 23505-1211
Phone 757-445-2832 / 1-800-628-7510
Phone (DSN) 312-565-2832
Fax 757-445-6935
Fax (DSN) 312-565-6935
Mon – Fri 7:30 a.m. – 4:00 p.m.
Sat and Sun – Closed
Holidays - Closed
Website | Website | Map
Housing Referral Office/Housing Privatization
Norfolk Navy Housing Welcome Center
7924 14th Street
Norfolk, VA 23505-1211
Phone 757-445-2832 / 1-800-628-7510
Phone (DSN) 312-565-2832
Fax 757-445-6935
Fax (DSN) 312-565-6935
Mon – Fri 7:30 a.m. – 4:00 p.m.
Sat and Sun – Closed
Holidays - Closed
Email | Website | Map
ID/CAC Card Processing
Navy Exchange ID / CAC Card Processing
NNSY
Bldg 1502
Portsmouth, VA 23709-1297
Phone 757-396-7865/7260
Phone (DSN) 312-564-7865
Fax 757-396-3904/7987
Fax (DSN) 312-564-3904
Mon – Fri 6:00 a.m. – 4:30 p.m.
Sat – Closed
Sun – Closed
Holidays – Closed
Website | Map
Information and Referral Services
Information and Referral (FFSC)
7928 14th Street
Suite 102
Norfolk, VA 23505-1219
Phone 757-444-2102 / 1-800-FSC-LINE / 757-444-NAVY (Emergency After Hours Line)
Phone (DSN) 312-564-2102
Fax 757-445-2495
Fax (DSN) 312-565-2495
Mon – Fri 8:00 a.m. – 4:30 p.m.
Sat and Sun – Closed
Holidays – Closed
Email | Website | Map
Law Enforcement
Norfolk Naval Shipyard Security
Norfolk Naval Shipyard
Portsmouth, VA 23709-2517
Phone 757-396-3359 / 757-396-7266 Emergency
24 hours a day/7 days a week
Map
Legal Services/JAG
Naval Legal Service Office - Mid Atlantic
9620 Maryland Ave Suite 100 Bldg A50
Norfolk, VA 23511-2989
Phone 757-341-4491 Appt. line hours 7:30 a.m.-3:30 p.m. Mon-Thurs / 757-341-4489 Emergency Walk-In
Phone (DSN) 312-341-4489
Fax 757-445-6719
Fax (DSN) 312-445-6719
Mon – Fri 7:30 a.m. – 3:30 p.m.
Sat and Sun – Closed
Holidays - Closed
Email | Website | Map
Loan Closet
Fleet and Family Support Center
7928 14th Street
Suite 102
Norfolk, VA 23505-1219
Phone 757-444-2102
Phone (DSN) 312-564-2102
Fax 757-445-2495
Fax (DSN) 312-565-2495 
Mon – Fri 9:00 a.m. - 12:30 p.m. & 1:00 p.m. 4:30 p.m.
Sat and Sun – Closed
Holidays – Closed
Email | Website | Website | Map
MWR (Morale Welfare and Recreation)
MWR - Administrative Office
Scott Center Annex
Bldg. 1559
Portsmouth, VA 23709
Phone 757-396-3639
Fax 757-396-4943
Mon-Fri 7:30 a.m. - 4 p.m.
Holidays – Closed
Map
MWR (Morale Welfare and Recreation)
Strike Zone Bowling
Scott Center Annex
1487 Andrews St. Bldg 1487
Portsmouth, VA 23709
Phone 757-396-3808
Fax 757-396-2044
Mon 11:00 a.m. – 9:00 p.m.
Tues 11:00 a.m. – 9:30 p.m.
Fri 11:00 a.m.-11:00 p.m. 
Sat 11:00 a.m.- 9:00 p.m. 
Sun 12:00 p.m. – 10:00 p.m. 
Map
New Parent Support Program
New Parent Support Program
1721 Admiral Taussig Blvd
Norfolk, VA 23511-2311
Phone 757-953-8791
Fax 757-953-9035
Mon Fri 8:00 a.m. – 4:30 p.m.
Sat and Sun – closed
Email | Website | Map
Non-appropriated Funds (NAF) Human Resources
Regional NAF Personnel Office
1200 Fechteler Rd
Norfolk, VA 23505-1330
Phone 757-423-2723
Fax 757-423-2390
Mon – Fri 8:00 a.m. – 4:00 p.m.
Sat/Sun/Holidays - Closed
Email | Website | Map
Personal Financial Management Services
Fleet and Family Support Center
7928 14th Street
Suite 102
Norfolk, VA 23505-1219
Phone 757-444-2102
Phone (DSN) 312-564-2102
Fax 757-445-2495
Fax (DSN) 312-565-2495 
Mon – Fri 8:00 a.m. – 4:30 p.m.
Sat and Sun – Closed
Holidays – Closed
Email | Website | Website | Map
Personnel Support Office
Personnel Support Detachment (PSD)
1755 Powhatan St.
Bldg A-48
Norfolk, VA 23511-2984
Phone 757-445-4861
Phone (DSN) 312-565-9927
Fax 757-445-4392
Fax (DSN) 312-565-4392
Mon – Fri 7:30 a.m. – 4:00 p.m.
Sat and Sun – Closed
Holidays – Closed
Email | Website | Map
Relocation Assistance Program
Naval Station Norfolk Fleet and Family Support Center
7928 14th Street
Suite 102
Norfolk, VA 23505-1219
Phone 757-444-2102
Phone (DSN) 312-564-2102
Fax 757-445-2495 
Fax (DSN) 312-565-2495
Mon – Fri 9:00 a.m. - 12:30 p.m. & 1:00 p.m. - 4:30 p.m.
Sat and Sun – Closed
Holidays - Closed
Email | Website | Map
Retirement Services
Retirement Services (FFSC)
7928 14th Street
Suite 102
Norfolk, VA 23505-1219
Phone 757-445-4380
Phone (DSN) 312- 262-9113
Fax 757-445-5326
Fax (DSN) 312-565-5326
Mon – Fri 10:00 a.m. – 2:00 p.m.
Sat and Sun – Closed
Holidays - Closed
Email | Website | Map
School Liaison Office/Community Schools
Navy School Liaision Officer
Youth Center
Scott Center Annex
Bldg 1559
Portsmouth, VA 23709
Phone 757-438-3638
Email | Website | Map
Temporary Lodging/Billeting
Navy Lodge, Norfolk
7811 Hampton Blvd.
Norfolk, VA 23511-1769
Phone 757-489-2656 / 1-800-628-9466
Phone (DSN) 312-942-5173
Fax 757-489-9621
Fax (DSN) 312-564-9621
Open 24 hours a day, 7 days a week
Email | Website | Website | Map
Veterinary Services
Norfolk Branch Veterinary Services
9200 First Avenue
Building U-121
Norfolk, VA 23511-2320
Phone 757-445-0922/21
Phone (DSN) 312-565-0922
Fax 757-444-5186
Fax (DSN) 312-564-5186
Mon – Fri 8:00 a.m. – 4:00 p.m. (by appointment only)
Sat and Sun - Closed
Holidays - Closed
Map
Victim Advocate Services
Domestic Abuse Victim Advocate (DAVA) 
7928 14th Street
Suite 102
Norfolk, VA 23505-2311
Phone 757-444-2102 / 757-438-4108 (after hours) / National Abuse Hotline 1-800-799-SAFE 
Phone (DSN) 312-564-2102
Mon - Fri 8:00 a.m. - 4:30 p.m.
Sat and Sun - Closed
Holidays - Closed
Email | Website | Map
Victim Advocate Services
Sexual Assault Prevention and Response
1221 Bellinger Blvd Bldg U111
Norfolk, VA 23511-2311
Phone 757-444-2102 / 757-444-2230 / 757-438-3504 (Emergency After Hours)
Phone (DSN) 312-564-2102/2230
Fax 757-445-6859
Fax (DSN) 312-565-6859
Mon - Fri 8:00 am - 4:30 pm
Sat and Sun - closed
Holidays - closed
Emergency After Hour telephone number 757-438-3504

Website | Map
Victim Advocate Services
Victim Advocate Services
1221 Bellinger Blvd , Bldg U111
Norfolk, VA 23511-2311
Phone 757-444-2102 / 757-444-2230 
Phone (DSN) 312-564-2102/2230
Fax 757-445-6859
Fax (DSN) 312-565-6859
Mon - Fri 8:00 am - 4:30 pm
Sat and Sun - closed
Holidays - closed
Emergency After Hour telephone number 757-438-4180 
National Abuse Hotline 1-800-799-SAFE 
Website | Map
Welcome/Visitors Center
Transient Personnel Unit
1583 Gilbert Street
Norfolk, VA 23511-2731
Phone 757-444-1640
Phone (DSN) 312-564-1640
Fax 757-445-0605
Fax (DSN) 312-565-0605
Open 24 hours
Website | Map
Welcome/Visitors Center
Welcome Center
7924 14th Street
Norfolk, VA 23505-1217
Phone 757-444-1640
Phone (DSN) 312-565-1640 
Fax 757-445-0605
Fax (DSN) 312-565-0605
Mon – Fri - 7:30 a.m. – 3:00 p.m.
Quarter Deck Open 24 hours

Website | Map
Youth Programs/Centers
School Age Care / Youth Services
1st Avenue & Bellinger Blvd
Bldg U40 
Norfolk, VA 23511-2815
Phone 757-445-0996 / 757-444-8259
Phone (DSN) 312-564-8259/312-565-0996
Fax 757-445-1005
Fax (DSN) 312-564-1005
Mon – Fri 5:30 a.m. – 6:00 p.m.
Sat, Sun, Holidays - Closed
Website | Map